What is field operations software?

Field operations software helps organizations manage field teams, automate reporting, monitor activities, improve visibility, and streamline business workflows.

Can BizOneSoft customize software solutions?

Yes. BizOneSoft develops custom applications, dashboards, workflows, APIs, enterprise portals, and industry-specific solutions.

Do your platforms integrate with existing systems?

Yes. Our platforms integrate with CRM, ERP, HRMS, analytics platforms, payment gateways, and third-party APIs.

Which industries does BizOneSoft serve?

BizOneSoft serves FMCG, retail, healthcare, BFSI, telecom, government, education, manufacturing, and enterprise organizations.

Do you provide deployment and support services?

Yes. We provide implementation, onboarding, training, maintenance, upgrades, and long-term technical support.

Can field teams work offline?

Yes. Our platforms support offline data capture and synchronization.

Effective Date: July 21, 2026

Privacy Policy

BizOneSoft ("Company", "we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how BizOneSoft collects, uses, stores, and protects information when you use our mobile applications, including but not limited to MobiEngage, FMGizmo, and other software products, websites, and services developed and maintained by BizOneSoft (collectively referred to as the "Services").

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on the functionality of the application and your organization's configuration, we may collect the following information.

Personal Information

We may collect:

Full name
Email address
Mobile number
Employee ID
Customer ID
Company name
Department
Designation
Username
Profile photograph

Business Information

When using our enterprise applications, we may collect information such as:

Attendance records
Sales activities
Customer visit reports
Orders
Inventory information
Product information
Distributor and retailer information
Survey responses
Event participation details
Marketing activity reports
Service requests
Field activity records

Location Information

With your permission, our applications may collect your device's precise or approximate GPS location to support features such as:

Attendance
Field employee tracking
Customer visit verification
Route mapping
Event management
Delivery confirmation
Territory management
Location-based reporting

Location information is collected only when required for application functionality and in accordance with permissions granted by you or your organization.

Device Information

We may automatically collect:

Device model
Device manufacturer
Operating system version
Unique device identifiers
IP address
Browser information (where applicable)
Mobile network information
Time zone
Language settings

Usage Information

We may collect information regarding your interaction with the Services, including:

Login history
Feature usage
Error logs
Crash reports
Performance information
Session duration
Activity timestamps

Media and Files

If authorized, the application may access:

Camera
Photos
Videos
Documents
File storage

These are used solely for business purposes such as:

Capturing attendance photos
Customer visit photographs
Product images
Proof of delivery
Event reporting
Supporting documents

2. Permissions Used

Depending on the features enabled by your organization, the application may request access to:

Camera
Photo Library
Storage
Location
Notifications
Internet
Network Status
Microphone (where applicable)
Bluetooth (where applicable)

Permissions are requested only when required for application functionality.

3. How We Use Information

We use collected information to:

Provide application services
Authenticate users
Verify attendance
Enable GPS-based services
Process business transactions
Generate reports
Improve application performance
Monitor service quality
Respond to customer support requests
Maintain application security
Detect unauthorized activity
Comply with legal obligations

4. Information Sharing

BizOneSoft does not sell personal information.

Information may be shared only:

With the organization that owns your account
With authorized service providers
With cloud hosting providers
With analytics providers
When required by applicable law
To protect legal rights and prevent fraud

All third parties are required to maintain appropriate security and confidentiality.

5. Third-Party Services

Our Services may integrate with third-party platforms, including but not limited to:

Google Firebase
Firebase Cloud Messaging
Firebase Analytics
Google Maps Platform
Apple Push Notification Service (APNs)
Microsoft Azure
Amazon Web Services (AWS)

These providers process data in accordance with their own privacy policies.

6. Data Storage and Security

We employ commercially reasonable administrative, technical, and physical safeguards to protect your information.

These measures may include:

Secure HTTPS communication
Encrypted data transmission
Access controls
Authentication mechanisms
Role-based permissions
Secure cloud infrastructure
Regular software updates
Security monitoring

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

7. Data Retention

Information is retained only for as long as necessary to:

Deliver the Services
Meet contractual obligations
Comply with applicable laws
Resolve disputes
Enforce agreements

Retention periods may vary based on customer requirements and legal obligations.

8. User Rights

Subject to applicable laws, users may have the right to:

Access personal information
Request corrections
Request deletion of eligible information
Withdraw consent where applicable
Request data portability where legally available
Object to certain processing activities

Requests should be submitted through the organization administering your account or by contacting BizOneSoft.

9. Children's Privacy

Our Services are designed for businesses and organizations and are not intended for children under the age required by applicable law.

We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be processed or stored in countries other than your own where our service providers or infrastructure are located.

Where applicable, we take reasonable measures to ensure appropriate protection of personal information.

11. Cookies and Similar Technologies

Our websites may use cookies and similar technologies to:

Improve website functionality
Maintain user sessions
Analyze website usage
Enhance user experience

You may control cookie preferences through your browser settings where applicable.

12. Enterprise Customers

Many BizOneSoft applications are provided to organizations for business use.

In such cases:

The organization is responsible for managing user accounts.
The organization determines what business information is collected.
BizOneSoft acts as the technology service provider and processes information on behalf of the organization.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Services, legal requirements, or business practices.

The revised version will be posted on this page with an updated Effective Date.

Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

BizOneSoft

Website: https://bizonesoft.com

Email: support@bizonesoft.com

If your organization has designated a separate support contact, you may also contact your system administrator.

15. Consent

By using BizOneSoft applications, including MobiEngage, FMGizmo, and related services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.